infinity88 Privacy Policy
Your privacy matters to us. This Privacy Policy explains what personal data infinity88 collects from Filipino players, how we use it, and the steps we take to keep it safe. Please read this page carefully before using our platform.
Last updated: June 2025 | Applies to all registered players in the Philippines
Platform highlights
How We Handle Your Personal Information
1. Information We Collect
When you register and use the infinity88 platform, we collect certain personal information that is necessary to provide you with a safe and functional gaming experience in the Philippines. This includes your full name, date of birth, email address, mobile number, and residential address, which are required to verify your identity and comply with applicable regulations. We also collect financial information such as your preferred payment method, transaction history, and deposit and withdrawal records in Philippine pesos (PHP) to process your account activity accurately. During your sessions on our platform, we automatically gather technical data including your IP address, device type, browser version, operating system, and session timestamps to maintain platform security and improve performance. Additionally, we may collect information you voluntarily provide when contacting our support team, submitting feedback, or participating in promotions, including any correspondence and preferences you share with us.
2. How We Use Your Information
The personal data we collect is used primarily to operate, maintain, and improve the infinity88 platform for Filipino players. We use your registration details to verify your identity, process your deposits and withdrawals in PHP, and ensure that your account remains secure and compliant with our terms. Your contact information allows us to send you important account notifications, security alerts, and updates about changes to our services or policies. We may also use your data to personalise your experience on the platform, such as recommending games or promotions that match your activity and preferences. Where you have given your consent, we may send you marketing communications about new features, special offers, or events; you may withdraw this consent at any time through your account settings. We also use aggregated, anonymised data for internal analytics and reporting purposes to understand how players interact with our platform and to guide product development decisions.
3. Sharing of Personal Data
infinity88 does not sell, rent, or trade your personal information to third parties for their own marketing purposes under any circumstances. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification partners, and cloud infrastructure providers, all of whom are contractually bound to handle your data securely and only for the purposes we specify. In certain circumstances, we may be required to disclose your personal information to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines if we are legally obligated to do so or if disclosure is necessary to protect the rights, safety, or property of infinity88 or other players. If infinity88 undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity as part of that transaction, subject to the same privacy protections described in this policy. We will never share your sensitive financial details with any party that is not directly involved in processing your transactions on the platform.
4. Data Security
We take the security of your personal information seriously and implement a range of technical and organisational measures to protect it from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the infinity88 platform is encrypted using industry-standard protocols, and sensitive account information is stored using secure hashing and encryption methods. Access to personal data within our organisation is strictly limited to authorised personnel who require it to perform their job functions, and all staff are trained on data protection obligations. We conduct regular security assessments and vulnerability testing to identify and address potential risks to our systems and your data. While we strive to maintain the highest standards of data security, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your infinity88 account and to keep your login credentials confidential at all times.
5. Data Retention
We retain your personal data for as long as your account remains active and for a reasonable period thereafter, in accordance with our legal and regulatory obligations in the Philippines. Transaction records, identity verification documents, and account history may be retained for a minimum period as required by applicable anti-money laundering and gaming regulations, even after your account has been closed. When your data is no longer required for the purposes for which it was collected and there is no legal basis for continued retention, we will securely delete or anonymise it in accordance with our internal data retention schedule. You may request the deletion of your personal data at any time by contacting our support team, subject to any overriding legal obligations that require us to retain certain records. We will respond to all data deletion requests within a reasonable timeframe and inform you of the outcome and any applicable limitations.
6. Your Rights as a Player
As a registered player on the infinity88 platform, you have the right to access the personal data we hold about you and to request a copy of that information in a commonly used format. You may also request that we correct any inaccurate or incomplete personal data associated with your account, and we will process such requests promptly. If you believe that your data is being processed unlawfully or that we no longer have a legitimate basis for holding it, you have the right to request its deletion, subject to any applicable legal retention requirements. You have the right to object to the processing of your personal data for direct marketing purposes, and you may withdraw any consent you have previously given at any time without affecting the lawfulness of processing carried out before withdrawal. To exercise any of these rights, please contact our support team through the details provided on the platform, and we will respond to your request in accordance with applicable data protection laws.
7. Cookies and Tracking Technologies
The infinity88 platform uses cookies and similar tracking technologies to enhance your browsing experience, maintain your session, and gather analytical data about how players use our services. Essential cookies are necessary for the platform to function correctly and cannot be disabled, as they enable core features such as account login, session management, and security checks. We also use analytical cookies to understand player behaviour in aggregate, which helps us improve the layout, content, and performance of the platform over time. You may manage your cookie preferences through your browser settings, although disabling certain cookies may affect the functionality of some features on the platform. By continuing to use the infinity88 platform after being informed of our cookie practices, you consent to the use of cookies as described in this policy.
8. Updates to This Policy
infinity88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or the services we offer to players in the Philippines. When material changes are made, we will notify registered players through a notice on the platform or by email to the address associated with your account. The date of the most recent update is displayed at the top of this page, and we encourage you to review this policy periodically to stay informed about how we protect your data. Your continued use of the platform following any update to this policy constitutes your acceptance of the revised terms. If you have any questions or concerns about this Privacy Policy or the way we handle your personal data, please reach out to our support team and we will be happy to assist you.
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If you have any concerns about how infinity88 handles your personal data, our support team is available around the clock to assist Filipino players.